AutoCAD 2008 Network Administrator's Guide > Deploy the Program > Use the Installation Wizard to Set Up a Deployment > 
Allow Users to Access Online Resources (optional)
 
 
 

The Configure Access to Online Resources page allows you to specify whether users can access online resources such as DesignCenter and Subscription Center. You can also determine whether users will receive notification from Autodesk when reported errors are resolved and if they want to participate in the Customer Involvement Program.

DesignCenter and Subscription Center

The DC Online tab in DesignCenter. provides access to predrawn content such as blocks, symbol libraries, manufacturers' content, and online catalogs. This content can be used in common design applications to assist users in creating drawings. If you turn off DC Online, the DC Online tab is removed from all installations that are based on this deployment. The Enable DC Online option is active by default.

Subscription Center provides Autodesk subscription members access to resources such as e-Learning (self-paced, interactive lessons) and web support (where customers can submit technical questions online to Autodesk support staff).

You can determine whether users who are entitled to subscription resources can access them by using Help and clicking a Subscription resource. Users who do not have such access can still learn about subscription resources by using the same option on the Help menu.

NoteYou can also enable or disable DesignCenter Online and Subscription Center access from the CAD Manager Control utility.

Customer Error Reporting (CER)

If AutoCAD closes unexpectedly, users have the opportunity to send an error report directly to Autodesk, which helps Autodesk to determine and resolve the error. You can determine whether users can also receive notification from Autodesk when their reported errors are resolved.

NoteYou can also turn Customer Error Reporting notification on or off in the CAD Manager Control utility.

Customer Involvement Program (CIP)

If you choose to participate in the Customer Involvement Program, AutoCAD will automatically send Autodesk information about what features you use most, any problems that you encounter, and other information helpful to the future direction of the product.

For more information regarding the CIP, see Join the Customer Involvement Program.

NoteYou can enable or disable the Customer Involvement Program from the CAD Manager Control utility.

To configure access to online resources

  1. While creating a deployment, on the Configure Access to Online Resources page, do one of the following to configure DesignCenter Online:
    • To disable DesignCenter Online, make sure that the check box next to Enable DC Online is cleared.
    • To enable DesignCenter Online, select the check box next to Enable DC Online.
  2. To allow access to the Subscription Center, select or clear the check box next to Allow Access to Subscription Center from Within the Autodesk Product (Recommended). This option is enabled by default.
  3. If you want to receive notification of problem resolutions, do the following:
    • Select the check box next to Allow Users to Receive Notification of Resolution so that users are made aware of resolutions to issues and can download applicable updates provided by Autodesk. This option is enabled by default.
      NoteUsers must have administrative permissions to install an update provided by Autodesk.
    • Select the check box next to Include Computer Name to include the user’s computer name in error reports. The computer name is included in notifications to the user and in reports available to subscription administrators. This option is disabled by default.
  4. If you want to participate in the Customer Involvement Program, make sure the check box next to Allow Users to Participate in the Autodesk CIP Program is enabled.
  5. Click Configuration Complete.